Weekly Word Limit Not Resetting Troubleshooting Guide

Last updated: April 22, 2026

Available on: Mac, Windows, iOS

Your word counter shows the same number as last week, you see an over-limit message even though you haven't used Flow recently, or your allowance didn't refresh after Sunday. This guide helps you fix display issues and understand how resets work.

Note: Weekly word limits apply to Basic (free) users and users with inactive subscriptions (e.g., canceled or expired). Pro, Pro Trial, Team, Student, and Enterprise plans with active subscriptions have no weekly limits.

Quick checks

  • Are you on the Basic plan? Check your plan badge. Mac/Windows: Open the Hub and look in the left sidebar next to the Flow name (expand the sidebar if it is collapsed). iOS: Look at the top navigation bar — your plan badge appears next to the Flow logo. Only Basic and Pro Trial users see a plan badge. If you don't see a badge, you're on an active paid plan with no weekly limits.

  • Has Sunday midnight passed? Weekly limits reset every Sunday at midnight in your local time — not on a rolling 7-day window. The Plans and Billing page shows "Limits reset Sunday, 12am PT." The actual reset timing may use your device's local time zone for word counting purposes.

  • Does the count look right in another view? On iOS, tap the menu icon (☰) to check the progress bar. On desktop, go to Settings → Plans and Billing. If the count is correct there but wrong elsewhere, it's a display lag — restart Flow to sync it. If the count is stale everywhere, continue to the steps below.

How to fix this

Step 1: Restart Flow

Mac

  1. Click the Flow icon in the menu bar.

  2. Select Quit Wispr Flow.

  3. Reopen the app.

Windows

  1. Right-click the Flow icon in the system tray.

  2. Select Quit.

  3. Reopen the app.

iOS

  1. Swipe up from the bottom of the screen (or double-press the Home button) to open the app switcher.

  2. Swipe up on Flow to close it.

  3. Reopen the app.

Check your usage counter. If it shows a refreshed word count, you're done. If the count is still stale, continue to Step 2.

Step 2: Sign out and sign back in

Mac / Windows

  1. Open Flow and click Settings in the left sidebar.

  2. Go to the Account page.

  3. Click Sign out at the bottom of the Account page.

  4. Confirm in the dialog, then sign back in.

iOS

  1. Open Flow and tap the menu icon (☰).

  2. Tap Account.

  3. Tap Sign out and confirm in the alert.

  4. Sign back in.

Check your usage counter. If it shows a refreshed word count, you're done. If the count is still stale, reach out to support below.

FAQs

What are the word limits for each platform?

On Mac and Windows, the soft cap is 2,000 words and the hard cap is 5,000 words. On iOS, the soft cap is 1,000 words and the hard cap is 1,500 words. iOS and desktop track usage independently — words dictated on your phone don't count toward your desktop limit, and vice versa.

At the soft cap, Flow slows down but still works. At the hard cap, you see a notification prompting you to upgrade for unlimited words.

How do I check my current word usage?

iOS: Open Flow and tap the menu icon (☰) — the progress bar below your profile info shows words used this week (e.g., "You've used 150 of 1000 words this week"). You can also check the statistics carousel at the top of the Home screen, which shows a pink banner when you're approaching or have hit your word limit.

Mac / Windows: Go to Settings → Plans and Billing. Basic plan users see a progress bar showing words used this week. You can also click the stats card in the sidebar to see overall stats like total words, streak, and average speed.

What do the word limit notifications look like?

Soft cap (desktop — 2,000 words): "Weekly word limit of 2k words hit!" with a message: "Flow will be slower now. Upgrade for unlimited words!" Shown once per day.

Hard cap (desktop — 5,000 words): "You hit your weekly word limit" with a prompt to upgrade. Both notifications include an Upgrade button.

iOS: A pink banner appears in the statistics carousel at the top of the Home screen when you're approaching or have reached your word limit.

Still stuck?

If your counter still shows last week's count after trying these steps, reach out to our support team:

  • In Flow, click Help in the sidebar and select Talk to support

  • Include your platform, when you expected the reset, and your current word count

  • Most word limit issues are resolved in one reply