Troubleshooting Guide for 'No Model Available' Error

Last updated: April 19, 2026

Available on: Mac, Windows, iOS, Android

If Flow shows "No Model Available," "Flow is having trouble starting," "Something's not right," or stops responding when you try to dictate — this guide walks you through fixing it. Most issues resolve in under 2 minutes.


Quick checks

Try these first — they solve most issues:

  • Is your internet working? Open any website to confirm you're online. Flow requires an internet connection for transcription.

  • Is Flow up to date? Several errors were fixed in recent versions. Check for updates in Flow settings.

  • Does restarting Flow fix it? Click the Wispr Flow icon in the menu bar (Mac) or system tray (Windows), select Quit Wispr Flow (Mac) or Quit Wispr (Windows), then reopen Flow and try dictating. If text appears, you're done. If not, continue below.


Common error messages

"Flow is having trouble starting"

Flow couldn't initialize. Click Restart Flow in the notification to retry. If the issue persists, click Contact us to reach support.

"Flow is having trouble loading"

Flow couldn't load properly. Click Restart Flow in the notification to retry. If the issue persists, click Contact us to reach support.

"Audio system failed to load"

The audio system couldn't initialize. Click Restart Flow in the notification. If the issue persists, click Contact us to reach support.

"Is your microphone muted?"

Flow isn't detecting audio from your selected microphone. Click Select microphone to try a different mic, or click Troubleshoot for help.

"Something's not right"

Transcription failed. Click Retry to try again, or click Open History to recover the transcript.

"No audio received"

Flow isn't hearing anything. Check your mic and permissions. Click Contact us if the issue persists.

"Your laptop lid is closed" (Mac only)

The built-in mic is unavailable in clamshell mode. Click Select microphone to choose an external mic.

"Microphone Permission Required"

Flow needs microphone access to work. Click Grant Permission to allow mic access. On first use, this triggers a native macOS permission prompt. If you previously denied access, clicking the button opens System Settings instead.

"Just a moment - Flow is getting ready..."

Flow's helper is initializing. Wait a moment and try again.


Troubleshooting steps

After each step, try dictating a short phrase to check if the issue is resolved. If text appears, you're done.

Mac

  1. Check microphone permissions

    1. Open System Settings → Privacy & Security → Microphone.

    2. Confirm Wispr Flow is listed and the toggle is on.

    3. If Flow shows "Microphone Permission Required," click "Grant Permission." On first use, this triggers a native macOS permission prompt. If you previously denied access, clicking the button opens System Settings instead.

    The Wispr Flow toggle should appear enabled. Try dictating a short phrase — if text appears, you're done.

  2. Check accessibility permissions

    1. Open System Settings → Privacy & Security → Accessibility.

    2. Confirm Wispr Flow is listed and the toggle is on.

  3. Select a different microphone

    1. Click the Wispr Flow icon in the menu bar → Microphone → select a different microphone.

    2. If your laptop lid is closed, the built-in mic is unavailable — use an external microphone.

    Tip: If using AirPods, consider switching to the built-in microphone or another external mic. AirPods may be slow to connect and can cause errors during dictation.

  4. Restart your Mac

    1. Click Apple menu → Restart.

    2. Open Flow after restarting and try dictating.

  5. Reset Flow data

    Warning: Only use this step if directed by Wispr Flow support. This deletes the local database (history and notes). Your dictionary, stats, and settings are preserved and re-sync on restart.

    1. Open Flow → Settings → System → Data → Reset & restart.

Windows

  1. Check microphone permissions

    1. Open Settings → Privacy & security → Microphone.

    2. Confirm "Let apps access your microphone" is on.

    Note: Flow does not require separate per-app permission on Windows, but system-level microphone access must be enabled.

    The toggle should show as on. Try dictating a short phrase to verify.

  2. Select a different microphone

    1. Click the Wispr Flow icon in the system tray → Microphone → select a different microphone.

  3. Restart your computer

    1. Click Start → Power → Restart.

    2. Open Flow after restarting and try dictating.

iOS

  1. Enable Full Access for the Flow keyboard

    1. Open Settings → General → Keyboard → Keyboards → Flow.

    2. Turn on Allow Full Access.

  2. Force close and reopen Flow

    1. Swipe up from the bottom of the screen and swipe the Flow app away.

    2. Reopen Flow and try dictating.

  3. Enable Low Data Mode for slow connections

    1. Open Flow → Settings → General → turn on Low Data Mode.

Note: iOS has a maximum dictation duration of 5 minutes. Longer dictations are automatically stopped and processed at the 5-minute mark.

Note: If Flow shows an error on the keyboard (e.g., network error, microphone error, or transcription error), tap Retry to try again. If Flow detects no speech, tap the exclamation mark icon to visit the support page.

Android

  1. Check permissions

    1. Open Settings → Apps → Wispr Flow → Permissions.

    2. Confirm Microphone, Overlay, and Accessibility permissions are granted.

  2. Force close and reopen Flow

    1. Open Settings → Apps → Wispr Flow → Force stop.

    2. Reopen Flow and try dictating.

  3. Restart your phone

    1. Hold the power button and tap Restart.

    2. Open Flow after restarting and try dictating.

Note: Flow on Android does not currently show a real-time offline indicator. If you lose internet, transcription fails — check your connection and tap Retry.

Note: If transcription fails, Flow shows "Failed to transcribe. Saved in the app." with a Retry button on the floating bubble. Tap Retry to try again — your transcription is saved and can also be retried from the home screen. If pasting fails, the text is saved to your clipboard with a Paste button to try again.


Common issues

Dictated numbers were missing or cut off in transcripts

This was caused by a speech recognition model issue that dropped or truncated numbers during transcription. Flow has been updated to restore the standard speech recognition model, and number dictation now works correctly. No action is needed — the fix is applied automatically.


FAQs

What does "No Model Available" mean?

This error means Flow couldn't load the transcription model. Restarting Flow and checking your internet connection resolves it in most cases.

Will I lose my transcriptions if Flow crashes?

No. Flow saves transcriptions locally. If a transcription fails, check your home screen history — you can retry from there.

Why does the error keep coming back after restarting?

Recurring errors usually point to a permissions issue or a mic that isn't working properly. Work through the full troubleshooting steps for your platform above.


Still need help?

If dictation still fails after completing all steps above, reach out to our support team. Include your platform, device, and what you've already tried — most issues are resolved in one reply.

  • Mac/Windows: Click Help in the sidebar → Talk to support (under "Get in touch"). Select the Report an issue tab, choose a request type, describe the error, and optionally attach a screenshot (max 10MB). Diagnostic logs are included automatically.

  • iOS: Go to Menu → Talk to Support.

  • Android: Open the drawer → Report an issue.