Restore purchases on Wispr Flow for iOS

Last updated: April 30, 2026

Available on: iOS

If tapping "Restore Purchases" in Wispr Flow shows an error, or the restore seemed to work but your subscription didn't activate, this guide walks you through what each alert means and how to fix it. Most issues resolve in under 2 minutes.

Quick checks

  • Are you signed into the right Apple ID? Open iOS Settings, tap your name at the top, and confirm the Apple ID matches the one you used to subscribe.

  • Is your internet connection stable? Restore Purchases requires a connection to Apple's servers — try loading a webpage to confirm.

  • Is Wispr Flow up to date? Open the App Store and check for updates.

  • Did you subscribe through the App Store? Restore Purchases only works for App Store subscriptions. If you subscribed via the Wispr Flow website or desktop app, manage your plan there instead — this guide won't apply.

How to restore purchases

  1. Open Wispr Flow on your iPhone.

  2. Go to Account → Manage Plan.

  3. Tap "Explore Plan" to open the subscription paywall.

  4. Tap "Restore Purchases" inside the paywall.

  5. Wait for the result. Wispr Flow will check your subscription status and show one of the alerts described in the next section. If the paywall closes and a confirmation screen appears showing "You've unlocked unlimited words," tap "Get started" — your subscription is active.

Note: The "Explore Plan" button appears on the Plan screen only if you're on the free plan or a trial. If you already have a paid subscription but features aren't working, try signing out and back in, or contact support.

Tip: You can also open the paywall from Settings by tapping "Upgrade to Pro" (visible to non-Pro users).

Understanding the alerts

After tapping Restore Purchases, Wispr Flow checks your subscription status and shows one of the following alerts. Each has an "OK" button to dismiss. After dismissing, you can tap Restore Purchases again to retry.

"Subscription Restored" (success)

Your subscription was found and successfully reactivated. Tap "OK" — your access is now restored and the paywall will close.

"No Active Subscription Found"

Wispr Flow couldn't find an active subscription linked to your current Apple ID and account. This usually happens when:

  • You're signed into a different Apple ID than the one you originally subscribed with.

  • Your subscription has lapsed or been cancelled.

To fix this:

  1. Confirm you're signed into the correct Apple ID: open iOS Settings and tap your name at the top.

  2. Check your subscription status in iOS Settings → your name → Subscriptions.

  3. Tap Restore Purchases again once you've verified the correct Apple ID is active.

If you believe you have an active subscription but this alert keeps appearing, contact Wispr Flow support with your Apple ID email address.

"Purchase Found — Sync Needed"

Wispr Flow found your purchase but couldn't fully sync it to your account. Your subscription exists — it just needs a manual nudge to activate.

  1. Tap "OK" to dismiss the alert.

  2. Check your internet connection and make sure it's stable.

  3. Restart Wispr Flow and tap Restore Purchases again.

If the issue persists after retrying, contact Wispr Flow support. Include your Apple ID email so the team can sync your subscription manually.

"Subscription Linked to Another Account"

Your Apple ID subscription is already linked to a different Wispr Flow account. The message reads: "This Apple ID subscription is already linked to a different Wispr Flow account. Please sign in with the account that originally purchased this subscription, or contact [support email address] for help."

To fix this:

  1. Tap "OK" to dismiss the alert.

  2. Go to your Account screen and sign out of Wispr Flow.

  3. Sign back in with the account you originally used when you first subscribed.

  4. Navigate to Account → Manage Plan, tap "Explore Plan," then tap Restore Purchases. If the confirmation screen appears showing your subscription is unlocked, tap "Get started" — your subscription is active.

If you're not sure which account you originally used, contact the Wispr Flow team using the support email shown in the error alert. Include your Apple ID email so the team can look up your original account.

FAQs

I don't know which Wispr Flow account my subscription is linked to. How do I find out?

Contact Wispr Flow support with your Apple ID email address. The team can look up which account the subscription was originally activated on and help you sign in to the right one.

Can I transfer my subscription to a different Wispr Flow account?

App Store subscriptions are permanently linked to the Apple ID and the Wispr Flow account they were first activated with. Transfers between accounts are not currently possible. Sign in with the original Wispr Flow account to use your subscription, or contact support for help identifying it.

I saw an alert from a previous restore attempt — is it still relevant?

No. Wispr Flow clears restore alerts when you close the paywall, so any alert you see reflects your most recent attempt only. If a stale alert appeared in an older version of the app, update Wispr Flow and try again.

Is Restore Purchases available on Mac or other platforms?

Restore Purchases applies to iOS only. Subscription management on other platforms works differently.

Still need help?

Reach out to our support team if:

  • You've tried the steps above and the restore still fails.

  • You see "Subscription Linked to Another Account" but aren't sure which account to use.

  • You see "Purchase Found — Sync Needed" and retrying doesn't resolve it.

  • Your subscription was restored successfully but features aren't unlocked.

Include your Apple ID email address and a description of the alert you saw — most subscription issues are resolved in one reply.